Solutions

Criticality analysis of business functions

With Leno ISR, you can identify and assess critical or important business functions in accordance with DORA in a structured, traceable, and consistent manner. The criticality analysis forms the foundation for managing ICT risks, third parties, outsourcing arrangements, and the DORA Register of Information.

Get a demo

Why criticality analysis under DORA is challenging

DORA requires financial institutions to clearly identify critical or important business functions and transparently document their dependencies. In practice, however, organizations often lack a clear methodology and a clean separation from existing analyses such as the BIA.

Unclear identification of critical functions

  • Business functions are not defined consistently
  • Distinction between critical and non-critical functions is inconsistent
  • Results are difficult to compare

Blurring of BIA and protection needs assessments

  • Criticality analysis is equated with BIA
  • Different objectives are not clearly separated
  • Regulatory requirements under DORA are only partially met

Lack of transparency regarding dependencies

  • Dependencies on ICT systems, applications, and third parties are unclear
  • Implications for the DORA Register of Information are not traceable
  • High manual effort for supervisory inquiries
Credit card mockups

How Leno supports criticality analysis in line with DORA

Leno enables a structured, DORA-compliant criticality analysis that is clearly separated from BIA and protection needs assessments and can be directly integrated into downstream DORA processes.

Structured identification of critical or important business functions

  • Consistent capture and definition of business functions
  • Assessment of criticality based on DORA-relevant criteria
  • Clear documentation of classifications

Transparent dependencies and linkages

  • Linking business functions to ICT systems and applications
  • Mapping dependencies on ICT third parties and outsourcing arrangements
  • Using results for TPRM and the Register of Information

Support for DORA compliance and supervisory requirements

  • Direct derivation for the DORA Register of Information
  • Consistent data basis for supervisory requests
  • Full traceability of all decisions
Credit card mockups

Why criticality analysis can be implemented more efficiently with Leno

Many institutions identify critical functions manually or in isolated documents. Leno integrates criticality analysis seamlessly into the existing information network.

Features
Andere Tools
Compliance
Generische Funktionen für DORA, MaRisk & EBA-Leitlinien
Vollständige Compliance mit automatisierten Informationsregsiter
Flexibilität
Statisch oder nur mit Programmierung
Konfigurierbar ohne Code
Modul-Integration
Getrennte Einzellösungen
Alles in einer Plattform, nahtlos verknüpft
Startgeschwindigkeit
Lange Implementierung
Sofort einsatzbereit mit Templates
KI-Funktionen
Oft nicht vorhanden
Oft nicht vorhanden

Other Tools

Manual classifications, unclear dependencies, and high maintenance effort.
Integrated, DORA-compliant criticality analysis within a single platform.
Test for free
Regulatory clarity
Andere
Unclear or inconsistent methodologies.
Clear, DORA-compliant criteria for classification.
Separation from BIA
Andere
Mixing BIA, time criticality, and DORA criticality.
Clear separation with tight integration to BIA and protection needs assessments.
Transparency
Andere
Dependencies and decisions are difficult to trace.
Complete visibility across functions, systems, and third parties.
Timeliness
Andere
Changes are reflected too late.
Automatic updates when changes occur.
Audit readiness
Andere
Evidence is difficult to substantiate.
Structured, audit-ready documentation.
Flexibilität
Andere Tools sind statisch oder nur mit Programmierung
Leno ist konfigurierbar ohne Code
Modul-Integration
Andere Tools bilden getrennte Einzellösungen
Leno ist eine All-in-One-Plattform, nahtlos verknüpft
Startgeschwindigkeit
Andere Tools erfodern lange Implementierung
Leno ist sofort einsatzbereit mit Templates
KI-Funktionen
In anderen Tools oft nicht vorhanden
Leno verfügt über integrierte KI für Analyse & Automatisierung

Frequently asked questions on criticality analysis under DORA

What you should know about critical or important business functions
What are critical or important business functions according to DORA?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Critical or important business functions are functions whose failure or significant impairment would substantially threaten the financial stability, business continuity, or regulatory compliance of a financial institution. Classification is a central element of digital operational resilience under DORA.

How are critical or important functions identified according to DORA?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Identification is carried out based on defined DORA criteria, such as the impact of a failure, importance to customers and the market, regulatory relevance, and dependencies on ICT systems and third parties. Leno supports a structured and traceable classification.

What is the difference between a criticality analysis according to DORA and a BIA?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

The Business Impact Analysis (BIA) assesses the temporal impacts and recovery objectives of business processes. The criticality analysis according to DORA serves the regulatory classification of business functions and their importance for digital operational resilience. Both analyses complement each other but pursue different objectives.

What impact does the result of the criticality analysis have on Third Party Risk Management (TPRM)?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

If a service supports a business function classified as critical or important, it is subject to increased regulatory requirements. These include, among others, stricter demands on risk assessments, contract content, approval processes, monitoring, and documentation in the DORA information register.

Why is the criticality analysis so important for supervision and audits?

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Regulatory authorities expect a clear and traceable identification of critical functions and their dependencies. A thorough criticality analysis facilitates information requests, audits, and the assessment of systemic risks at the EU level.

Get to know Leno

Book a demo
Book a meeting today to discover Leno.