Solutions

Efficient Vendor Management

Digitally manage service providers and continuously monitor compliance with contractual obligations

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Why provider management becomes a challenge

Financial institutions work with a large number of external service providers. These providers deliver services that directly affect processes, systems, data, and risks. In practice, provider management is often fragmented, manual, and only partially controllable.

Lack of transparency over service providers

  • Service provider data is distributed across various systems and documents
  • No uniform view of services, contracts and responsibilities
  • Critical service providers are not consistently identified

Different management approaches and KPIs

  • Define for themselves how they manage their service providers in isolation
  • No connection with service provider obligations under contracts
  • Manual evaluation of KPIs and fragmented filing of provider reports

Insufficient management and control

  • Contract content and performance obligations are not systematically monitored
  • Discrepancies and risks are identified too late
  • Measures and responsibilities are not clearly linked
Credit card mockups

How Leno rethinks provider management

Leno provides financial institutions with centralized, structured and risk-based provider management. Service providers, services and contractual obligations are digitally controlled and monitored over the entire life cycle.

Central management of all service providers

  • Consistent capture of all service providers in a single central platform
  • Clear assignment of services, contracts, and responsibilities
  • Transparent overview of all providers and their role within the organization

Continuous monitoring instead of point-in-time checks

  • Ongoing monitoring of compliance with contractual obligations
  • Early identification of deviations and risks
  • Clear responsibilities for monitoring and corrective actions

Traceability and compliance

  • Complete history of all changes and assessments
  • Consistent documentation for internal management and audits
  • Support for structured Third Party Risk Management
Credit card mockups

Many institutions manage service providers using spreadsheets, documents, or isolated systems. These approaches quickly reach their limits when transparency, timeliness, and traceability are required.

Why provider management can be implemented more efficiently with Leno

Features
Andere Tools
Compliance
Generische Funktionen für DORA, MaRisk & EBA-Leitlinien
Vollständige Compliance mit automatisierten Informationsregsiter
Flexibilität
Statisch oder nur mit Programmierung
Konfigurierbar ohne Code
Modul-Integration
Getrennte Einzellösungen
Alles in einer Plattform, nahtlos verknüpft
Startgeschwindigkeit
Lange Implementierung
Sofort einsatzbereit mit Templates
KI-Funktionen
Oft nicht vorhanden
Oft nicht vorhanden

Other Tools

Decentralized data storage, high manual maintenance effort, and limited management capabilities.
Centralized, automated provider management with clear structure and control.
Test for free
transparency
Andere
Fragmented information with no unified view of providers
Central overview of all service providers, services, and responsibilities
Management
Andere
Reactive control without continuous monitoring
Ongoing monitoring of services and contractual obligations
Risk orientation
Andere
Risks are considered only selectively
Structured integration of service providers into Third Party Risk Management
Audit effort
Andere
High manual effort during audits
Audit-proof documentation available at any time.
Timeliness
Andere
Changes are captured too late or incompletely
Continuously up-to-date provider data without manual rework
Flexibilität
Andere Tools sind statisch oder nur mit Programmierung
Leno ist konfigurierbar ohne Code
Modul-Integration
Andere Tools bilden getrennte Einzellösungen
Leno ist eine All-in-One-Plattform, nahtlos verknüpft
Startgeschwindigkeit
Andere Tools erfodern lange Implementierung
Leno ist sofort einsatzbereit mit Templates
KI-Funktionen
In anderen Tools oft nicht vorhanden
Leno verfügt über integrierte KI für Analyse & Automatisierung

Key questions about provider management

What you should know about digital provider management with Leno


What is provider management?

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Provider management refers to the structured management and oversight of external service providers. This includes maintaining provider data, assigning services and contracts, and continuously monitoring the provider relationship.

Why is structured provider management important?

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Service providers often have a direct impact on processes, systems and risks within a financial institution. Without structured provider management, transparency, control and traceability are limited, increasing operational and regulatory risks.

How does Leno support provider management?

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Leno centralises all relevant provider information in a single platform. Services, contracts and responsibilities are clearly assigned, and changes are fully traceable at all times.

How does Leno support audits and supervisory requests?

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All provider-related information is available in a consistent, up-to-date and audit-ready manner. Evidence can be provided at the push of a button without manual data compilation.

Does Leno also support third-party risk management?

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Yes. Provider management is a core component of third-party risk management. Leno enables service providers to be systematically integrated into risk assessments and governance processes.

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